1. Information We Collect
When you use Wangcuo Line, we may collect the following information:
- Account information, such as email address, login information, or display name;
- Payment-related information, such as purchase records, order status, and transaction identifiers;
- Usage records, such as credit balance, story progress, usage time, choices, and interaction records;
- Technical information, such as browser type, device information, IP address, error logs, and cookies;
- Support messages or feedback that you voluntarily provide.
2. Payment Information
We do not directly store full credit card numbers.
Payments may be processed by third-party payment providers or a Merchant of Record. Such providers may collect and process information required for payment, tax, invoicing, and fraud prevention according to their own privacy policies.
3. How We Use Information
We use information for the following purposes:
- Providing, maintaining, and improving the service;
- Managing accounts, credits, story progress, and paid content;
- Processing transactions, orders, refunds, and support requests;
- Preventing fraud, abuse, security risks, and violations of our Terms;
- Analyzing service usage to improve the product experience;
- Complying with legal, tax, accounting, and compliance requirements.
4. Cookies and Analytics
We may use cookies or similar technologies to maintain login sessions, remember preferences, analyze traffic, and improve the service.
You may restrict cookies through your browser settings, but some features may not function properly as a result.
5. Information Sharing
We do not sell your personal information.
We may share necessary information in the following situations:
- With payment, hosting, database, analytics, customer support, email, or security service providers;
- To process payments, taxes, invoices, refunds, chargebacks, or fraud prevention;
- To comply with laws, court orders, government requests, or to protect our rights and users;
- In connection with business restructuring, merger, acquisition, or asset transfer, where reasonably necessary.
6. Data Retention
We retain data for as long as necessary to provide the service, comply with legal obligations, resolve disputes, prevent abuse, and maintain business records.
7. Data Security
We take reasonable technical and organizational measures to protect data security. However, no online service can guarantee absolute security.
8. User Rights
Depending on your location, you may have the right to request access, correction, deletion, or restriction of processing of your personal information.
9. Children’s Privacy
The service is not specifically designed for children.
We do not knowingly collect personal information from children under the age required by applicable local law.
10. Changes to This Policy
We may update this Policy from time to time.
The updated version will be posted on this page with the last updated date.